Privacy Policy
At AMC Hub, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website, amchub.com.au (the “Site”), and purchase our products or services. By using our Site, you consent to the practices described in this policy.
1. Information We Collect
We collect information from you when you interact with our Site in various ways, including:
- Personal Information: When you make a purchase, register an account, subscribe to our newsletter, or contact us for support, we collect personal information such as your name, email address, billing and shipping address, phone number, and payment information.
- Non-Personal Information: We may collect non-personal information about your interactions with the Site. This includes browser type, IP address, referring site, and pages visited on our Site. This data helps us improve the user experience and understand trends in how our customers use the Site.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience. Cookies help us remember your preferences, personalize your shopping experience, and track site usage to improve our services.
2. How We Use Your Information
We use your information for the following purposes:
- Order Processing: To process and fulfill your orders, including shipping, payment processing, and communication related to your order status.
- Customer Support: To respond to your inquiries, provide customer service, and handle any issues or requests.
- Marketing: With your consent, we may send you promotional emails or newsletters to keep you updated on new products, special offers, and promotions. You can opt-out of marketing communications at any time by following the unsubscribe instructions in the email or contacting us.
- Improvement of Services: We use the data we collect to analyze trends, improve the functionality and performance of our Site, and enhance your overall shopping experience.
- Security and Fraud Prevention: To protect our Site, customers, and business from fraud, abuse, and unauthorized access. This may involve the use of data to detect and prevent fraudulent transactions or illegal activity.
3. Sharing Your Information
We value your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties for the following purposes:
- Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors, shipping companies, and email marketing platforms. These service providers are contractually obligated to protect your information and use it only for the purposes of providing services to AMC Hub.
- Compliance with Legal Obligations: We may disclose your personal information if required by law, such as in response to a subpoena, court order, or legal process, or to protect the rights, property, or safety of AMC Hub, our customers, or others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, customer information may be transferred as part of the transaction. In such cases, we will notify you of any changes to how your personal information is handled.
4. Data Security
We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption of sensitive data, secure servers, and regular monitoring of our systems for vulnerabilities.
However, no method of data transmission or storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security. You share your personal data with us at your own risk.
5. Your Rights and Choices
You have certain rights regarding the personal information we hold about you, including:
- Access and Update: You can access, update, or correct your personal information by logging into your account on our Site or contacting us directly.
- Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails from us, you can opt-out by following the unsubscribe instructions provided in the emails or by contacting our customer support team.
- Delete or Restrict Processing: You can request the deletion of your personal data or restrict its processing under certain circumstances. We will comply with your request where legally required.
6. Retention of Your Information
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Once your personal information is no longer needed for the purposes for which it was collected, we will delete or anonymize it.
7. Third-Party Links
Our Site may contain links to third-party websites, services, or content that is not operated or controlled by AMC Hub. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies before sharing any personal information.
8. Children’s Privacy
AMC Hub does not knowingly collect personal information from individuals under the age of 13. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete that information as quickly as possible.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the date of the latest revision indicated at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
AMC Hub
Email: support@amchub.com.au
Address: “40 Brian St, Merrylands West, New South Wales, 2160”
Phone: +61 499 098 846
Thank you for choosing AMC Hub. We are committed to safeguarding your privacy and ensuring a secure shopping experience.